DOI: https://doi.org/10.36719/2706-6185/50/28-44
Ahmad Boussag
University of Algiers 3
https://orcid.org/0009-0008-9961-1114
bousag.ahmed@gmail.com
Amina Khettabet
University of Algiers 3
https://orcid.org/0009-0004-5185-4564
mina.khettabet@gmail.com
Badra Khalfa
Mohamed Khider University of Biskra
https://orcid.org/0009-0003-1640-304X
badra.khalfa@univ-biskra.dz
Digital Management and its Role in Improving
Health Services in Algeria
Abstract
This study aimed to analyze the effectiveness of digital management applications in improving healthcare services and enhancing the performance of Algerian hospitals, in line with the recent trends of various institutions towards modernizing and updating their activities by relying on modern technology solutions. The Algerian government has been keen to implement digital management in various public institutions and administrations, such as health institutions, with the aim of improving their performance and providing high-quality healthcare services. Based on this and based on Algeria's experience in digitizing the healthcare sector, this study concluded that the healthcare sector is still at the beginning of its digital transformation, despite its adoption of certain systems and technologies, such as telemedicine, the digital (electronic) medical record and health information systems for examination and treatment, as well as human resources. This calls for intervention to benefit from various experiences and studies on the importance of adopting digital management solutions in a manner that serves all technical and administrative activities, ensuring that healthcare institutions make optimal use of their resources and improve the quality of services provided.
Keywords: Digital management, public sector, healthcare, artificial intelligence applications, technological transformation, public relations